Refund policy

RETURN

If you are not happy with your purchase and wish to return an item, please contact us via email or phone call within 30 days of receiving your order to be eligible for a full refund. IMPORTANT. Any product you return must be in the same condition you received it and in the original packaging. Only regular-priced items may be refunded. The sale or discounted items are considered final sales and cannot be returned for store credit or refunded to the original form of payment. If the request for a refund is approved, you will be issued a refund minus the shipping cost. All returns must be in original condition with packaging intact. For Order Return inquiries, please email Hello@relaxbuyer.com
   

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Hello@relaxbuyer.com

SALE ITEMS (IF APPLICABLE)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Hello@relaxbuyer.com

CONTACT US

If you have any questions, comments, or concerns about this Refund Policy, please contact us by email at Hello@relaxbuyer.com

You may also call +17202820516. We are available Mon-Fri 9 am-5 pm